Service & Support

Trusted Lifecycle Support for Fire Protection Systems in Singapore

Comprehensive Post-Installation Support

At Decarb Engineering, we don't just install fire protection systems — we ensure they perform reliably for years to come. Our Service & Support division provides comprehensive post-installation care, preventive maintenance, and 24/7 emergency response to keep your facilities safe and compliant.

Fire Protection Systems

Technical assistance for all your fire protection needs:

Fire Protection Systems

Comprehensive fire safety solutions including detection, suppression, and alarm systems. Designed to protect lives and property in compliance with industry standards.

Preventive & Corrective Maintenance Services

Our team delivers scheduled maintenance programs designed to ensure optimal performance, minimize downtime, and maintain compliance with SCDF standards.
Our preventive maintenance scope includes:

Fire Protection Systems

  • Fire alarm panel testing
  • Sprinkler and pump servicing
  • SCDF compliance checks

24/7 Emergency Response & Troubleshooting

We provide round-the-clock support for critical fire protection systems with fast dispatch and onsite resolution. Our clients benefit from:

  • Emergency repair works for fire safety breakdowns

    Rapid deployment of specialized technicians to resolve critical issues.

  • Stocked critical spare parts for fast turnaround

    Inventory of essential components to minimize system downtime.

Fire Protection Services

System Upgrades, Expansion & Retrofitting

As systems age or buildings expand, our team provides cost-effective fire protection upgrade and integration solutions:

  • Replacing outdated fire panels and detectors
  • Upgrading sprinkler heads and pipes
  • Integrating new alarm devices into existing systems
  • Expanding coverage for renovated or extended areas

Annual Maintenance Contracts (AMC)

We offer customizable AMC plans tailored to your building profile and operational needs:

  • Comprehensive fire protection system contracts
  • Quarterly, biannual, or annual servicing schedules
  • Authority documentation and servicing reports
  • Optional add-ons: system audits, T&C support

Why Choose Decarb for After-Sales Support?

Dedicated Service Team

Specialized technicians for fire protection systems with proper certifications.

Compliant Documentation

Authority-compliant maintenance and proper record-keeping for audits.

Long-term Support

Continuous service for both new installations and legacy building systems.

Fast Response Times

Defined service level agreements for emergency support.

Ready to set up a maintenance contract for your building systems?

Contact Our Service Team